Item code : 475006322

KoseKOSE Sekkisei Herbal Gel 80g - Sleeping Mask All-In-One Gel


Customer Satisfaction

Sales volumn

121 Sold For 1 Year

Reviews

0 Reviews

Recommandation

98% 324 Recommended

Total Satisfaction

90% Satisfied

Product Price Delivery Service 90% 90% 90% 90%

Notice

Subject From Date
Store Pickup Seller 2018-02-14
Qxpress Shipping - Change of Address / Failed Delivery Seller 2016-01-05
Item code 475006322
Country of Origin/Manufacture/Assembly Japan Condition New Product
Manufacturer kose
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
옵션상세 검색

Photo Review (119)

  • 2
Customer Photo Review board

Highly Recommend Kose Herbal Gel

Delivery is very fast. Yet to try out the product.

Type:Sekkisei Herbal Gel 80g | PWP:none

+ Add this option
May 24, 2022
wui*** (SG Singapore)

Highly Recommend Well received

First time trying. Hope is effective.

Type:Sekkisei Herbal Gel 80g | PWP:none

+ Add this option
May 21, 2022
lil*** (SG Singapore)
May 08, 2022
jes*** (SG Singapore)
Mar 27, 2022
Rit*** (SG Singapore)
Feb 22, 2022
Fen*** (SG Singapore)

Customer Review (211)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 21, 2022 ido*** (SG Singapore)
Recommend Jun 15, 2022 jk8*** (SG Singapore)
Highly Recommend Mar 11, 2022 won*** (SG Singapore)
Highly Recommend Mar 10, 2022 fio*** (SG Singapore)
Highly Recommend Feb 15, 2022 mah*** (SG Singapore)
Highly Recommend Feb 09, 2022 jen*** (SG Singapore)
Highly Recommend Feb 06, 2022 win*** (SG Singapore)
Highly Recommend Jan 12, 2022 tt8*** (SG Singapore)
Recommend Jan 12, 2022 tt8*** (SG Singapore)
Highly Recommend Jan 09, 2022 ng_*** (SG Singapore)

Item Q&A(2)

Status
Question & Answer
  • NOTICE

    Store Pickup

    Store Pickup location: 7030 Ang Mo Kio Ave 5, Northstar @ AMK #03-47, (Lift Lobby 1) Singapore 569880

    Collection Timing: Between 9:30am-5:30pm on weekdays, excluding weekends & PH. Avoid Lunchtime 12:30-2:00pm.

    Please inform prior to collection.

    Email: enquiry@shicara.com
    Call / SMS / Whatsapp: 9006 1210
  • NOTICE

    Qxpress Shipping - Change of Address / Failed Delivery

    Once item is picked up by Qxpress, tracking code will be generated and buyers can view the tracking status from their order. If there is a failed delivery, Qxpress will make a second delivery attempt. To change address or request for redelivery, please call Qxpress at 6434 8400 or email to info@qxpress.sg and quote the tracking no.
  • Answered
    Question
    ohu711 2021-09-25
    Answer
    Hi, we have update the listing, please check. Thank you.
    SHICARA - Beauty Outlet 2021-09-27
    Question
    Thanks.but only 1 herbal gel in stocks now?
    Answer
    Hi, may I know how many you need?
    Question
    What is the expiry date?
    Answer
    The expiry date are best before Feb 2026.
    Question
    OK, may I take 5tubs?
    Answer
    Hi, we have update the listing. Please check. Thanks.
    Question
    Thanks I saw 5 now....
    Question
    May I know if they are made in Japan?
    Question
    Why is it that u don't release more quantities of the herbal gel at one go? ;)
    Question
    How long will delivery take?
    Answer
    Hi, yes, this products is made in Japan. Because our physical stocks left quite few only.
    Answer
    The delivery will take 1-2 working days depends on the courier.
    Question
    Hi, now there are no stocks again for herbal gel. Can you please increase the stocks to at least 10? Thanks
    Answer
    Hi, just to let you kmnow that we left only 5pcs on hand
    Answer
    We have update the listing, you can place your order now. Thank you.
    Question
    Same expiry by Oct 2026?
    Question
    Manufactured where and when?
    Answer
    The expiry date for all of our Herbal Gel is Feb 2026. And it is made in Japan.
    Question
    Thanks... May I know if kose cc cream 02 is the same as kose white cc cream 02?
    Answer
    Yes. They are the same item.
    Question
    Expiry date for them? Thanks
    Answer
    Hi, the expiry for cc cream 02 is Nov 2024.
    Answer
    Hi, thanks for your purchase.
    Answer
    Sorry to inform you that currently the travel size of cc cream 02 are out of stock. Would you like to exchange to other Kose travel size item?
    Answer
    For the mini size that you are able to choose to do the exchange is White Washing Foam (expiry Oct 2024), White Uv milk (expiry Nov 2022), White Uv Emulsion (expiry May 2022), Cleansing Cream (expiry Nov 2024) and Clear whitening mask (expiry Jun 2024).
    Question
    Oh dear... i bought quite a lot of the travel size CC 02 cream...I don't use the rest of the items u mentioned. When will the stocks come in?
    Answer
    Sorry for the inconvenient caused, let us check, we will get back to you.
    Question
    Yes please. Thanks.
    Answer
    Hi, we are manage to fullfill the quantity of the mini cc cream under your order. Just to clarify that the mini cc cream expiry date is Nov 2023.
    Answer
    If you are okay with the expiry of the cc cream mini we will ship out your order by today or lately by Monday.
    Question
    Can I have half of them w expiry date Nov 2023 and half of them Nov 2024?
    Answer
    Hi, apologies on the confusion, for the cc cream expiry on Nov 2024 is actually only for regular size.
    Answer
    And for the cc cream mini the expiry date of all of them are May 2023.
    Question
    Oh... the expiry date is now shorter at May 2023? Thought u said Nov 2023?
    Answer
    Hi, sorry for the overlook, the expiry date is actually May 2023.
    Question
    It is too short for me.... ermm ... any alternatives?
    Answer
    In this case, would you like a refund of the travel sized cc creams? We will still ship the herbal gel 80g upon your confirmation.
    Question
    How much refund do I get?
    Answer
    Hi, it will be according to the price that you have added on.
    Answer
    Alternatively, i can cancel the herbal gels with the add ons in it. So Qoo10 will process the refund to your payment method accordingly, then we will ship the 2 x herbal gel. Is this ok?
    Question
    I don't want to cancel.... I prefer the refund...
    Answer
    Hi, in this case, can we paynow you the refund amount of the addons?
    Answer
    which is $15.90 x 3 (total: $47.70)
    Answer
    If you are ok, we will ship out the 5 x herbal gels after we transferred the refund to you.
    Question
    OK please refund to 97695695 paynow (name:RO)
    Answer
    Hi, we have transferred, please check on your end.
    Answer
    We will also ship out the herbal gels
    Question
    May I know the name of the person who did the paynow to me?
    Answer
    Attached is the payment details.
    Question
    OK got it. Thanks.
    Answer
    Welcome.
  • Answered
    Question
    dodex3038 2021-09-24
    Answer
    Private Inquiry
    SHICARA - Beauty Outlet 2021-09-24